Careers

About Accion 

The mission of Accion as a non-profit organization is to create economic opportunity for primarily low-to-moderate income start-up and existing entrepreneurs who lack access to traditional credit. Through business loans ranging from $300 to $75,000 and support services, Accion strengthens the roots of emerging entrepreneurs and helps them to thrive in their communities, creating social and economic change. Visit https://us.accion.org/region/southern-california/ for more information.

Accion in Southern California is seeking a talented individual to fill the role of Development & Impact Officer, based in San Diego, CA.

Position Summary:

The Development & Impact Officer is a full-time position supporting the organization’s fundraising activities, partnerships, impact analysis, donor communication and engagement efforts. This position reports to the Director of Grants & Impact and works closely with the CEO and marketing departments to support fundraising initiatives, grant reporting and impact evaluation efforts, while also supporting publication of donor facing materials.

Responsibilities:

• Produce compelling client stories and testimonials used within special partnerships, proposals, donor engagements, and other publications
• Update accurate donor records in fundraising database and contact lists in Constant Contact
• Process donations using eTapestry and issue timely donor acknowledgements
• Provide accurate and timely activity and grant pipeline reports to CEO and Director of Grants & Impact
• Develop small fundraising proposals (writing, assembly)
• Assist the Director of Grants & Impact to assemble and submit larger grant proposals
• Engage and cultivate relationships with donors and stakeholders and provide proactive fundraising support to the Director of Grants & Impact and CEO
• Assist with prospective donor research and statistics for grant proposals
• Produce material for email communications and social media fundraising efforts. Schedule posts on Facebook, LinkedIn, and Instagram accounts.
• Run regular programmatic reports in loan database system to demonstrate programmatic impact, outcomes and target client demographic information
• Assist the Director of Grants & Impact in tracking progress of program outcomes for grants and partnerships, using Excel and other computer software
• Coordinate with lending staff to meet grant goals and work with them to identify borrowers for particular grant programs
• Execute fundraising events by aiding in and managing logistical planning, promotional efforts, and day‐of coordination
• Attend fundraising and other community events/meetings to strengthen and develop relationships with community stakeholders
• Work with marketing team to ensure donor facing materials are on brand and reflect mission
• Other duties may be assigned

Qualifications

Required

• Bachelor’s degree
• 2-3 years of experience in nonprofit environment or related educational experience
• Strong writing, editing, and proofreading skills and an ability to write compelling client testimonials
• Outstanding overall accuracy and attention to detail
• Strong planning skills including the ability to anticipate tasks, set priorities, meet deadlines, and function smoothly under strict deadlines and shifting priorities
• Experience in engaging donors, grant writing, and communications
• Strong computer skills (Word, Excel, Outlook, and PowerPoint) and experience using various databases/software
• Strong data analysis and evaluation skills
• Outstanding oral communication skills. Dynamic, diplomatic, and respectful communicator.
• Demonstrated enthusiasm for the impact of Accion’s mission
• Ability to work independently and cooperatively with staff, volunteers, and clients in a culturally diverse environment
• Ability to be a self-starter and take initiative

Preferred (but not required)

• Experience with donor databases such as eTapestry
• Experience with CRM platforms, including Salesforce and Constant Contact
• Bilingual language skills
• Event coordination experience

Physical Demands:

While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; and talk or hear. The employee occasionally is required to stand; walk; and reach with hands and arms.

Work Environment:

Work is generally performed in an office setting with a moderate noise level.

Accion (us.accion.org) is a nationwide nonprofit community lender dedicated to helping entrepreneurs generate income, build assets, create jobs and achieve financial success through business ownership. Our network serves small businesses in communities across the U.S. and is made up of four certified Community Development Financial Institutions (CDFIs) and a U.S. Network office. Globally, for more than 50 years Accion has helped over 90 partners serve the financial needs of tens of millions of people in 40 countries.

Accion Serving the East Coast is seeking a talented individual to fill the role of Development Officer located in New York.

ABOUT THE DEVELOPMENT OFFICER POSTION

Accion is seeking a talented and motivated individual to join its New York-based Development and Communication team and support in the solicitation of $10 million in requests annually, with a specific focus on managing a portfolio of foundation and corporate partners, supporting the Vice President and CEO in their fundraising of major individual donors, and coordinating Accion’s annual spring luncheon – all to support Accion’s lending and financial education programs.  The Development Officer will work with the entire team and report directly to the Director of Development and Communications. In some cases, the Officer will work directly with the Vice President and CEO.

PRIMARY RESPONSIBILITIES

• Manage relationships within a portfolio of institutional funders, drafting proposals, taking meetings, and preparing reports to keep them informed of Accion’s work and the impact of their contributions;
• Research, identify and cultivate new funding prospects in partnership with Director and Vice President;
• Support the Vice President and CEO in their outreach and individual fundraising through prospect research, drafting of pitches and proposals, and coordinating cultivation and stewardship strategies;
• Support coordination of Accion’s annual Access to Opportunity Awards Luncheon in partnership with the Vice President and Development Committee; and
• Assist with special projects as needed.

KEY OUTCOMES

• Manage a portfolio of 20+ institutional accounts, drafting and submitting an average of 2 grant requests per month and 2 reports per month for a total of $1 million requested annually;
• Secure at least $650K in renewed support from existing institutional partners per year;
• Achieve 40 – 50 touchpoints with current and prospective major donors, including a minimum of 24 personal visits a year;
• Secure at least $325K in support from major donors through asks and fundraising events; and
• Execute on Accion’s annual Access to Opportunity Awards Luncheon.

REQUIREMENTS

• Bachelor’s degree;
• 2-3 years of professional experience in Fundraising;
• Excellent writing, editing, and verbal communications skills;
• Strong attention to detail, analytical ability, organizational skills, prospect research skills, and creativity;
• Ability to manage complex projects involving other staff, set priorities, manage multiple tasks, and meet time-sensitive deadlines;
• Experienced in Microsoft Office (Excel, Word, PowerPoint and Outlook);
• Event planning experience a plus.

BENEFITS

• 100% employer paid medical, dental and vision premium and 100% employer paid HRA for eligible deductibles, co-pays and prescriptions.
• 401(k) participation
• Success Share Plan (Profit Sharing Plan)

To apply, please submit your cover letter and resume to jobs@accioneast.org.

The Community Lender is a salaried, exempt position that reports to a Community Lending Manager. The Community Lender is the first point of contact for prospective Accion borrowers seeking capital to start or grow their business. Community Lenders are responsible for generating client leads, making loans, maintaining portfolio quality, connecting underserved entrepreneurs to resources that support their success and providing outstanding customer service to existing, past and prospective clients.

The Loan Processor is a salaried, exempt position that reports to the Manager of Loan Operations. The Loan Processor is responsible for supporting the annual goals of the organization for funding entrepreneurs prudently and positioning the organization for sustainable growth. The Loan Processor nurtures trusted relationships with Community Lenders and Underwriters. The Loan Processor will support loan closing, funding, and boarding and will manage collateral until loans are repaid.

Job Description

Accion (us.accion.org) is a nationwide nonprofit community lender dedicated to helping entrepreneurs generate income, build assets, create jobs and achieve financial support through business ownership. Our network serves small businesses in communities across the U.S. and is made up of four certified Community Development Financial Institutions (CDFIs) and a U.S. Network office. Globally, for more than 50 years, Accion has helped over 90 partners serve the financial needs of tens of millions of people in 40 countries.

Accion Serving the East Coast is seeking a talented individual to fill the role of Intake Volunteer located in Boston, MA.  For more information, see https://us.accion.org/.

As a member of ACCION’s Intake team, you will contribute to our mission by providing support to microloan applicants. The Intake team acts as the face of ACCION; quite often, the first contact the client has is with our team. The Intake team primes all applicants that are received, ensuring that our lending team can dedicate their time to converting applications into loans. The intake team provides customer service to clients, including but not limited to financial education and information about ACCION’s lending criteria.

Responsibilities:

• Manage income call volume and prioritize voicemail
• Monitor fax and respond to email inquiries
• Assist with outbound communication channels (SMS,E-mail) and systematic, multi-channel lead tracking through digital dashboard
• Provide client feedback and potential recommendations for technical assistance

Qualifications:

• Fluent or Bilingual English/Spanish required Portuguese a plus
• Eager to learn
• High attention to detail
• Engaging phone manners
• Strong communication skills
• Ability to handle large caseload and a fast paced environment.
• Interest in customer service
• Proficient in Microsoft Office Suite.
• Multitasking abilities

Time Commitment: approx. 20 hours per week, flexible

Start date: May 2018

Application: Please send resume and cover letter to jobs@accioneast.org. Please specify “Intake Intern – “Boston” in the subject line.

There is no stipend for this volunteer position.

Job Description

Accion (us.accion.org) is a nationwide nonprofit community lender dedicated to helping entrepreneurs generate income, build assets, create jobs and achieve financial support through business ownership. Our network serves small businesses in communities across the U.S. and is made up of four certified Community Development Financial Institutions (CDFIs) and a U.S. Network office. Globally, for more than 50 years, Accion has helped over 90 partners serve the financial needs of tens of millions of people in 40 countries.

Accion Serving the East Coast is seeking a talented individual to fill the role of Service Volunteer located in New York, NY.  For more information, see https://us.accion.org/.

Responsibilities:

• Organize hard copies of closing documents and titles in filing cabinets.
• Organize client vehicle titles in binders.
• Organize client files online utilizing Box platform
• Mail, Print and Scan Hard copies of client files.

Qualifications:

• Bilingual English/Spanish required, Portuguese a plus
• Eager to learn
• High attention to detail
• Interest in customer service
• Proficient in Microsoft Office, including Word, Excel and PowerPoint
• Multitasking abilities

Time Commitment: approx. 20 hours per week, flexible

Start date: May 2018

Application: Please send resume and cover letter to jobs@accioneast.org. Please specifiy “Service Volunteer – New York” in the subject line.

There is no stipend for this volunteer position.

Accion (us.accion.org) is a nationwide nonprofit community lender dedicated to helping entrepreneurs generate income, build assets, create jobs and achieve financial support through business ownership. Our network serves small businesses in communities across the U.S. and is made up of four certified Community Development Financial Institutions (CDFIs) and a U.S. Network office. Globally, for more than 50 years, Accion has helped over 90 partners serve the financial needs of tens of millions of people in 40 countries.

Accion Serving the East Coast is seeking a talented individual to fill the role of Internet Lending Volunteer located remotely.

Job Description:

The Accion Internet Lending student volunteer is an opportunity to learn and apply skills to work in the field of domestic microfinance. Internet Lending volunteers work closely with the Accion loan consultants to analyze the loan applications which are received online. From the beginning of the micro lending process, interns assist in document collection and loan analysis – gaining valuable knowledge about domestic microfinance and are instrumental in furthering the mission of Accion.

Responsibilities:

• Work with Loan Consultants to compile complete business loan packages
• Alert LC of missing documents, preliminary questions, and distinctive situations
• Alert LC of new clients and when additional documents have been received

Qualifications required:

• Bilingual English/Spanish preferred Portuguese a plus
• Background in Finance preferred
• Detail Oriented
• Punctual
• Good computer skills
• Professional attitude
• Able to multitask and meet deadlines
• Commitment to the field of microfinance and Accion
• Knowledge of loan operations and/or small business a plus

Start Date: May 2018

Time Commitment: 3 days/24 hours per week. Four-six month commitment required.

Please forward your cover letter and resume and note “Internet Lending Intern” in the subject line to jobs@accioneast.org.

There is no stipend for this volunteer position.

About Accion

Accion (us.accion.org) is a nationwide nonprofit community lender dedicated to helping entrepreneurs generate income, build assets, create jobs and achieve financial success through business ownership. Our network serves small businesses in communities across the U.S. and is made up of four certified Community Development Financial Institutions (CDFIs) and a U.S. Network office. Globally, for more than 50 years Accion has helped over 90 partners serve the financial needs of tens of millions of people in 40 countries.

Accion Serving the East Coast is seeking a talented individual to fill the role of Intake Specialist located in Cambridge, MA.  For more information, see https://us.accion.org/.

SUMMARY

The Intake team acts as the face of Accion, often times serving as the first point of contact.  The functional areas impacted by this position are lending and online channels.  The Intake Specialist will support Accion’s mission by providing excellent customer service and assisting the lending team with application conversion.

PRIMARY RESPONSIBILITIES

Under the supervision of the Intake Manager, the Intake Specialist will be responsible for providing excellent customer service measured by:

Speedy and professional prequalification of applicants:

• Manage incoming call volume and track leads in Salesforce
• Prioritize voicemails and e-mail inquiries
• Pre-qualify client applications for product selection within expected guidelines and upload document collection in SPARK system
• Process loan applications in Salesforce and provide prequalification results

• Process daily Small Business Administration SBA LINC email communications using Mail Chimp
• Monitor fax and assist with outbound communication channels (SMS, E-mail) and systematic, multi-channel lead tracking through digital dashboards

Tailored financial education and credit advice:

• Providing clients with feedback and potential recommendations to improve credit profile.
• Offer clients educational materials to assist with credit repair as well assist with credit report requests.
• Maintain up-to-date knowledge on lending guidelines to lead applicants appropriately through the lending process.
• Maintain up-to-date knowledge on financial education products to educate applicants on additional services.

REQUIRED SKILLS AND QUALIFICATIONS

• Bilingual – English and Spanish required. Portuguese a plus
• Business Acumen, Bachelors’ degree preferred
• Excellent written and verbal communications
• High proficiency with Microsoft Office including Word, Excel, PowerPoint and Outlook
• Enjoys both working independently and within a team environment
• High attention to detail and initiative
• Excellent customer service skills, polite and friendly demeanor when communicating with internal/external clients
• Ability to handle large tasks and demanding workload in a fast-paced environment
• Ability to efficiently multi-task projects through completion
• Demonstrates confidence when providing financial education opportunities to lead applicants appropriately to additional services and T/A source
• Positive attitude to ensure that new call leads are prescreened appropriately and receive an application & education

Benefits

• Salary –$40K-$45k commensurate with experience
• 100% employer paid medical, dental and vision premium and 100% employer paid HRA for eligible deductibles, co-pays and prescriptions
• 401(k) participation
• Success Share Plan (Profit Sharing Plan)

To apply, please submit:

1. A cover letter explaining how your skills match Accion’s needs and values;
2. Submit your resume to jobs@accioneast.org.